Privacy Policy

1. Information We Collect

• Account Information: Email address and other identifiers you provide when registering.
• Usage Data: Device type, OS, app version, IP address, timestamps, and logs detailing your interaction with our features.
• Uploaded Content & AI Processing: Videos you upload for subtitle and text erasure, coordinates of crop selections, and output video metadata. Uploaded video assets are processed securely and discarded or cached strictly to support execution of your requests.
• Payment & Transaction Data: Subscription records, video processing duration logs, and token usage; payment processing is handled by third-party providers, and we do not store credit card numbers.

2. How We Use Information

We use information to:

• Provide, maintain, and improve the AI video text detection, OCR tracking, and AIGC background restoration features of the Service;
• Store and manage your uploaded videos and processed outputs in temporary caches;
• Respond to support requests and communicate important updates;
• Monitor and prevent abuse, fraud, and violations of our Terms of Service;
• Comply with legal obligations and enforce our rights.

3. Sharing and Disclosure

We do not sell your personal information. We may share information in limited circumstances:

• With reliable service providers (cloud storage, AI processing APIs, analytics, payment processors) who perform services on our behalf;
• To comply with laws, legal processes, or enforceable governmental requests;
• To protect legal rights, privacy, safety, or property of our users or the public;
• In connection with a merger, acquisition, or sale of assets (we will notify users of material changes).

4. Data Retention

We keep personal information and video metadata only as long as necessary to provide the Service or to comply with legal, tax, or accounting requirements. Users may request deletion of their account and uploaded materials by contacting vhoto.ai@gmail.com.

5. Data Security

We implement commercially reasonable technical and organizational measures to safeguard data, especially uploaded video media and AI-processed video streams. However, no network or transmission system is completely secure—absolute security cannot be guaranteed.

6. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or export your personal data and uploaded content. Contact us at vhoto.ai@gmail.com to exercise these rights. We may require verification to process such requests.

7. Children’s Privacy

The Service is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected information from a child in violation of law, we will take steps to delete it.

8. Copyright & DMCA

If you believe content stored or made available via the Service infringes your copyright, please follow the DMCA and General Copyright Complaint procedures described in our Terms of Service, or contact us at vhoto.ai@gmail.com.

9. Changes to this Policy

We may update this Privacy Policy from time to time. Material changes will be posted with an updated "Effective Date". Continued use of the Service after changes constitutes acceptance of the revised policy.